By accessing or making a purchase through HANDMUSE MART, you agree to the terms outlined below. Please read them carefully before using our site or placing an order.
1. General
- This website is owned and operated by HANDMUSE MART for customers in Ghana.
- The terms “we”, “us”, and “our” refer to HANDMUSE MART.
- By visiting or using our website, you confirm that you accept these terms in full.
2. Products
- We offer ethnic ornaments, artisanal wall accents, and wooden craft pieces sourced through our trusted dropshipping partner AliExpress.
- Product descriptions, images, and details are provided for guidance.
- Due to the handmade nature of certain items, minor variations in colour, size, or texture may occur.
3. Pricing & Payment
- All prices are listed in Ghanaian Cedi (GHS) unless otherwise noted.
- Prices can change without prior notice.
- Orders are processed only after full payment is received.
- We accept multiple secure payment options, as shown during checkout.
4. Order Processing & Delivery
- Orders are processed within 1–3 business days.
- As we use a dropshipping model via AliExpress, estimated delivery times range from 10–30 business days, depending on location.
- Tracking details will be provided when available.
5. Customs & Import Duties
- For international orders, any customs duties, import taxes, or local fees are the buyer’s responsibility.
- These costs are not included in product or shipping prices.
6. Returns & Refunds
- Returns are accepted only for defective, damaged, or wrongly shipped items.
- You must notify us within 3 days of receiving the item, including photos and a written description of the issue.
- Approved returns may be refunded or replaced.
- Return shipping costs are the buyer’s responsibility unless the issue is due to our error.
7. Intellectual Property
- All images, logos, designs, and product descriptions on this website are the property of HANDMUSE MART or its content providers.
- They are protected under copyright and trademark laws.
- No part of the site may be reproduced without prior written permission.
8. Limitation of Liability
- We are not responsible for any direct, indirect, or incidental losses arising from your use of our website, products, or services.
- This includes delays, errors, or issues beyond our control.
9. Updates to Terms
- We reserve the right to modify or update these Terms & Conditions at any time.
- Any changes will be posted on this page, and continued use of the website indicates acceptance of the revised terms.
10. Contact
For questions about these terms, please email us at support@handmusemart.africa.
